What is PoochPost?
What can I expect to get in a #PoochPost?
How much does it cost?
When will I receive my PoochPost?
How can I track my box?
Can I see the contents of my box before I receive it?
What payment options are available?
Something in the box was damaged, what do I do?
Can I exchange a product if I don’t like it?
My dog has a food allergy; can I get a box custom made for them?
How can I change my subscription?
How do I cancel my subscription?
I subscribed on the 1st of the month. Will I receive this month’s box or the following month?
Will my subscription be renewed?
Are there any additional fees?
Are there upgraded boxes available for extra special Pooches?
My address has changed, how do I change my shipping information?
My billing information has changed, how can I change my card details?
When do I get charged?
Why are the 3 month and 6 month plans charged in one sum?
How much does shipping cost?
Do you ship to the UK/Rest of the World?
I never received my box, what should I do?
Can I return the box?